Support
Email support: 3rvx.apps@gmail.com
Include the app version, device model, operating-system version, and a brief description of the issue. Do not send passwords, confidential production information, export-controlled data, health information, or sensitive shop-floor photographs by email.
Common topics
- Account access, password reset, and account deletion
- Projects, Actions, A3, VSM, Standard Work, and exports
- JSA, Observation, Confirmation, and Risk Register workflows
- Plant invitations, communication, reporting, blocking, and moderation
- Premium subscriptions and Restore Purchases
- Camera and photo-library permissions
FactoryFlow+ support is not an emergency-response service. Urgent threats or immediate workplace safety concerns must be handled through the organization's emergency and safety procedures.